Policy Trace AI Fee Schedule & Payment Policy

Payment for services is due within seven (7) days of the client’s receipt of the completed case. This initial seven-day period is provided as a good-faith grace period to allow clients sufficient time to review the invoice and submit payment.

If payment is not received within the initial seven (7) day grace period, the invoice will be considered overdue. During the following thirty (30) day overdue period, the client may still remit payment of the original invoiced amount without penalty.

If the invoice remains unpaid thirty (30) days after entering overdue status, a late fee equal to ten percent (10%) of the total invoice amount will be assessed. This 10% late fee will continue to accrue monthly, applied to the outstanding balance, for each additional month the invoice remains unpaid, until payment is received in full.

Policy Trace AI reserves the right to suspend services, withhold future work, or pursue collection efforts for any invoice that remains unpaid beyond the timelines outlined above.

If a Commercial policy is found when a Personal policy search was requested or vice versa, the invoice will be adjusted to reflect the correct policy type. The client is responsible for any pricing adjustments.